Syllabus - Technical Communication (CY301)

Technical Communication Skills

Understanding the process and scope of Communication, Relevance, & Importance of Communication in a Globalized world, Forms of Communication, Role of Unity, Brevity and Clarity in various forms of communication.

Types of Communication

Verbal & Non-verbal Communication, Classification of NVC, Barriers and Communication. Soft Skills: Interpersonal Communication, Listening, Persuasion, Negotiation, Communicating bad news/messages, communicating in a global world.

Writing Skills

Traits of Technical Writing, Principles of Business Writing, Style of Writing, Writing Memos, Letters, Reports, and Types of reports, Characteristics, format and structure of technical reports, Writing Research Papers.

Speaking Skills

Audience-awareness, Voice, Vocabulary and Paralanguage, Group Discussion, Combating Nervousness, Speaking to one and to one thousand, Mock Presentations.

Job Interviews

Preparing for interviews, assessing yourself, Drafting Effective Resume, Dress, decorum and Delivery techniques, Techniques of handling interviews, Use of Non-verbals during Interviews, Handling turbulence during interviews.Group Discussion: Objective, Method, Focus, Content, Style and Argumentation skills. Professional Presentations: Individual Presentations (Audience Awareness, Body Language, Delivery and Content of Presentation.

Grammar & Linguistic ability

Basics of grammar, common error in writing and speaking, Study of advanced grammar, Vocabulary, Pronunciation Etiquette, Syllables, Vowel sounds, Consonant sounds, Tone: Rising tone, Falling Tone, Flow in Speaking, Speaking with a purpose, Speech & personality, Professional Personality Attributes.