Syllabus - Knowledge Management (CS604 (A))

INTRODUCTION

Introduction: An Introduction to Knowledge Management – The foundations of knowledge management- including cultural issues- technology applications organizational concepts and processes- management aspects- and decision support systems. The Evolution of Knowledge management: From Information Management to Knowledge Management – Key Challenges Facing the Evolution of Knowledge Management – Ethics for Knowledge Management.

CREATING THE CULTURE OF LEARNING AND KNOWLEDGE SHARING

Organization and Knowledge Management – Building the Learning Organization. Knowledge Markets: Cooperation among Distributed Technical Specialists – Tacit Knowledge and Quality Assurance.

KNOWLEDGE MANAGEMENT-THE TOOLS

Telecommunications and Networks in Knowledge Management – Internet Search Engines and Knowledge Management – Information Technology in Support of Knowledge Management – Knowledge Management and Vocabulary Control – Information Mapping in Information Retrieval – Information Coding in the Internet Environment – Repackaging Information.

KNOWLEDGE MANAGEMENT-APPLICATION

Components of a Knowledge Strategy – Case Studies (From Library to Knowledge Center, Knowledge Management in the Health Sciences, Knowledge Management in Developing Countries).

FUTURE TRENDS AND CASE STUDIES

Advanced topics and case studies in knowledge management – Development of a knowledge management map/plan that is integrated with an organization’s strategic and business plan – A case study on Corporate Memories for supporting various aspects in the process life -cycles of an organization.