Total Quality Management (AB 604 (A))-Automation and Robotics (VI-Semester) | RGPV

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• Syllabus

• Syllabus - Total Quality Management (AB 604 (A))

• Introduction To Quality Management

• Introduction to TOM framework
• Quality Statements
• Customer Focus
• Dimensions of Product and Service Quality
• Cost of Quality

• Principles and Philosophies of Quality Management

• Contributions of Quality Gurus
• Taguchi Techniques
• Quality Circle and Japanese Principles

• Statistical Process Control and Process Capability

• Statistical Process Control
• Process Capability and Six Sigma
• Total Productive Maintenance and Business Process Re-engineering

• Tools and Techniques for Quality Management

• Quality Functions Development
• Failure Mode Effect Analysis
• Quality Management Tools

• Quality Systems Organizing and Implementation

• Introduction to IS/ISO 9004:2000
• Quality Audits
• TQM Culture and Leadership
• Introduction to Software Quality